Download and Print Orders

• How to preview invoices from Fordeer Invoice App?

  Preview invoices directly from Fordeer Invoice app before printing or downloading the invoices.Few readers

• How to generate/create an invoice?

  This article will guide you how to create an invoice?Some readers

• How to print/download invoices?

  How to download invoices, directly from our app or your Shopify Orders admin.Some readers

• How to send thank you note (send invoices to customer manually)?

  Learning how to send invoices manuallySome readers

• How to export the order in CSV file?

  You can easily export the order in CSV fileSome readers

• How to downloading all orders at once with Fordeer?

  Download all orders on your store easily with our appFew readers

• How to send an email with a draft order file?

  This instruction will give you information about how to send an email with a draft order file. Firstly, access the Draft Orders page, click all the draft orders that you want to send emails for, and then click Send. There will be the pre-set form and content of the email. You can flexibly edit the Subject and Content to fit your needs. (https://storage.crisp.chat/Few readers

Template Customization

• How to change the invoice template?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for regarding the template changing.Some readers

• How to change invoice template?

  We offer 9 templates for you to choose for your invoice branding.Few readers

• How to customize all detail sections of the invoice template?

  You can customize the invoice based on your needs.Few readers

• How to add the second page attachment to the invoices?

  Welcome to the Fordeer PDF Invoice Generator ver 2.0.1. Fordeer Invoice Generator is a flexible & friendly app that every store owner needs.Some readers

• How to brand and style your billing documents?

  Brand and design your invoice to be eye-catching and suitable for your business.Few readers

• How to change the logo?

  Changing the logo to make invoices more recognizable and turn them into a brand highlight in the eyes of customers.Few readers

• How to change INVOICE to TAX INVOICE on the invoices?

  How to change the headings on the invoices?Few readers

• How to display metafields on the invoice templates?

  In this article, you will find out what you are looking for relating to the metafields set up.Some readers

• Metafield's value not showing properly on the invoices?

  This article will guide you on how to fix the metafield's value display error on the invoices.Some readers

• How to correctly show tax value and tax names on the invoices?

  If you want to show the tax value and tax names on the invoices, do not miss out this article.Few readers

• How to change the currency type displayed on your invoices?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for regarding changing the currency displayed on invoice.Few readers

• How to display PO number on the invoice?

  Set up to show PO number on the invoicesFew readers

• How to change the content of the footer note?

  Kindly follow this article, and you will find out what you are looking for relating to footer note content.Few readers

• How to edit the code of the invoice template?

  Fordeer gives merchants the freedom to build invoices by using Edit code feature.Few readers

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Settings

• Can I make my invoices 100% in Spanish for my Spanish customers?

  Welcome to Fordeer! The Fordeer PDF Invoice Generator supports multiple languages, up to 10 languages. You can totally make your invoice in Spanish by following the instructions below: Step 1. Kindly go to Settings in the sidebar menu, then click the Translation section. Step 2. In the default language section, click Edit and Select the default language as SFew readers

• How to configure Email Settings?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for regarding the email settings configuration.Some readers

• Adding print and download buttons to Customer Order Page

  Learn how to add print and download buttons to your Shopify customer order detail page.Popular

• How to change the Refund ID Format shown on the invoices?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for regarding the refund ID format.Few readers

• How to collect Customer’s VAT and show it on the invoices?

  Learn how to seamlessly capture VAT registration numbers on your Shopify store with Fordeer. This article guides you through the process of adding VAT number fields to both the Customer registration and Cart pages, ensuring convenient compliance with tax regulations for your business customers.Some readers

• How to custom name file?

  You can personalize the printing or downloading file names. Kindly go to Settings on our app, then select Invoice Settings, you can observe Custom Name File. You can change the names of the invoice/ packing slip/ draft order/ order/refund. 2. Click Edit and you can type the name you want. We provide some variables for you to change the name of the files including order.id ,Few readers

• How to change the currency format?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for on how to change the currency format.Few readers

• How to set the default language and manually translate?

  Change the invoice's language and edit the translation to meet your needs.Some readers

• How to add Download button to Shopify’s confirmation emails? (front-end download)

  This guideline will help you learn how to add the "Download" button to Shopify’s confirmation emails with the Fordeer PDF Invoice Generator.Popular

• How to customize invoice numbers?

  Customize invoice number different with Shopify order nameFew readers

Automation Email

• How to create an automation email?

  In this article, we guide you how to send invoices automatically.Some readers

• How to modify the email information?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for regarding email automation settings.Few readers

• How to modify the Email automation?

  Fordeer hello to you! Great news! After successfully setting up an automated email, you'll be directed to the Email Customization page. This is where you can unleash your creativity and make your email template truly your own. Here's what you can do: Header Logo: Add your brand's header logo and adjust its size to fit perfectly in your email. Email Banner: Insert a striking banner and custSome readers

• How to send an email test?

  Send a test email after setting up the Automation email to see how it works.Few readers

• How to edit the content of thank you note?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for regarding the thank-you note content.Some readers

• How to change the content of quote email?

  The helpdesk is for our new users. Kindly follow this article, and you will find out what you are looking for regarding the quote email content.Few readers

FAQs

• How to add the VAT ID to the invoices?

  This guideline will help you add the VAT ID of your business to the invoices.Featured

• How to Branding removal?

  The FAQs category is for our new users. Kindly follow this answer, and you will find out what you are looking for with the branding removal issue.Few readers

• Fordeer PDF Invoice Pricing

  All about subscription of our app InvoiceFew readers

• Fordeer PDF Invoice Changelog

  All the changes of our app Fordeer Invoice will be listed here for you to follow.Few readers

• Will I be charged directly when the Trial ends?

  The FAQs category is for our new users. Kindly follow this answer, and you will find out what you are looking for with the payment issue.Few readers

• Can I download all PDF orders which were partially paid? I want to know if it is possible.

  The FAQs category is for our new users. Kindly follow this answer, and you will find out what you are looking for with the download issue.Some readers

• Can I use my custom templates to print and download invoices?

  We have an invoice template customization service. On the other hand, if you pay for the Premium plan, you will have one chance to contact our experts to get your design-on-demand template. If you wish to use more than one of your own invoice templates, please contact us directly at hi@fordeercommerce.io or our live app in app.Some readers

• If I cancel in the free period, will I have to pay an amount of fee?

  The FAQs category is for our new users. Kindly follow this answer, and you will find out what you are looking for with the payment issue.Few readers

• How to add more custom fields for invoice templates?

  This guideline will show you how to add more custom fields for invoice templates. To begin with, please access the Templates page, then click Customize to start. Click Overview, Shop detail, Footer to access where you can add more custom fields for your invoice templates. There are numerous availSome readers

• How to create a metafield with Shopify?

  This instruction will show you how to create metafields definition easily on Shopify.Few readers

• How many orders can I print/download invoices in free plan?

  Fordeer Hello, The free plan allows you to print or download freely a maximum of 50 orders and 50 draft orders monthly If there is anything unclear, kindly let me know If you have reached your 50th order, then you won't be able to print or download invoices anymore. Then you have to upgrade the pricing plan or wait until the next month.Few readers

• How do I get support?

  Please start by consulting the FAQs. If you can not find any necessary information, reach out to us by using the live chat feature in the app or support email if you need assistance using the app. Keep in touch with us whenever you experience issues with this app. We guarantee to give you friendly customer service 24/7.Few readers

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