Articles on: Product Reviews - UGC

How to set up the Review Reminders?

You can use this option to send emails asking for reviews after someone placed orders. You can also select to send a reminder email if the customer hasn’t left a review just yet.

Click 🖊️ to customize all the settings of your emails.

Enable and edit the review request emails sent to your customers after their orders are fulfilled.

How to change the sending time?

When it comes to requesting reviews, timing is crucial. Sending it too soon can create a frustrating experience for your customers; waiting too long can risk missing out on the initial excitement of a new product, which is what spectacular reviews are made of.

Send after- allows you to define the period before sending the email and requesting a review.

How to customize your email review reminder?

You can change the subject of the email review reminder

You can add the logo

You can change the content of the email

You can customize the button text

You can change the content and the color of the button

Always remember to click Save to make sure all the changes have been updated successfully.

Updated on: 10/10/2023

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