How to set up the Review Reminders?
You can use this option to send emails asking for reviews after someone placed orders. You can also select to send a reminder email if the customer hasn’t left a review just yet.
Click 🖊️ to customize all the settings of your emails.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot81_13q8b9s.png)
Enable and edit the review request emails sent to your customers after their orders are fulfilled.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot82_11yq6tn.png)
When it comes to requesting reviews, timing is crucial. Sending it too soon can create a frustrating experience for your customers; waiting too long can risk missing out on the initial excitement of a new product, which is what spectacular reviews are made of.
Send after- allows you to define the period before sending the email and requesting a review.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot84_7w68na.png)
You can change the subject of the email review reminder
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot84_1oxuium.png)
You can add the logo
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot85_fsm4id.png)
You can change the content of the email
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot86_wbayis.png)
You can customize the button text
You can change the content and the color of the button
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot87_ncww16.png)
Always remember to click Save to make sure all the changes have been updated successfully.
Click 🖊️ to customize all the settings of your emails.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot81_13q8b9s.png)
Enable and edit the review request emails sent to your customers after their orders are fulfilled.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot82_11yq6tn.png)
How to change the sending time?
When it comes to requesting reviews, timing is crucial. Sending it too soon can create a frustrating experience for your customers; waiting too long can risk missing out on the initial excitement of a new product, which is what spectacular reviews are made of.
Send after- allows you to define the period before sending the email and requesting a review.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot84_7w68na.png)
How to customize your email review reminder?
You can change the subject of the email review reminder
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot84_1oxuium.png)
You can add the logo
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot85_fsm4id.png)
You can change the content of the email
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot86_wbayis.png)
You can customize the button text
You can change the content and the color of the button
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/screenshot87_ncww16.png)
Always remember to click Save to make sure all the changes have been updated successfully.
Updated on: 10/10/2023
Thank you!