How to change the time of the Popup into countdown type?
The countdown popup is a user interface element commonly used to display a timer that counts down from a specific time to zero.
Firstly, on the sidebar, you go to the Applications then click Manage in the Popup page.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop18_1v6mne5.png)
If you already have some popup campaigns, please follow our guidelines below to answer the question:
Step 1: Choose one of your pop campaigns, then click the icon ⚙️ to start
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop19_k6ex78.png)
Step 2: Then, kindly select Goals
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop20_jvj6cl.png)
Step 3: After choosing one of the fourth popup types, scroll down you see the Enable countdown option, and put the checkmark in this checkbox to enable this feature.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop21_8ltt2g.png)
Specific end date: You have to set up the end date then our system will identify and import information in the popup. You can see a demo on the right of your screen.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop22_861mgf.png)
Loop interval: The frequency or duration at which the countdown updates or refreshes. For example, if the countdown is set to 2 days, and the loop interval time is 18 hours, the countdown will update every second, showing the remaining time as it counts down from 2 days 18 hrs 00 mins 00 secs to 2 days 17 hrs 59 mins 59, and so on until it reaches 00:00.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop23_y8zmwv.png)
Noted that: The customers always see your loop interval set up whenever they access your store. Like the picture above, they will see 2 days 17 hours 59 mins 59 secs whenever they trigger something.
Firstly, on the sidebar, you go to the Applications then click Manage in the Popup page.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop18_1v6mne5.png)
If you already have some popup campaigns, please follow our guidelines below to answer the question:
Step 1: Choose one of your pop campaigns, then click the icon ⚙️ to start
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop19_k6ex78.png)
Step 2: Then, kindly select Goals
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop20_jvj6cl.png)
Step 3: After choosing one of the fourth popup types, scroll down you see the Enable countdown option, and put the checkmark in this checkbox to enable this feature.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop21_8ltt2g.png)
You can choose 2 countdown types
Specific end date: You have to set up the end date then our system will identify and import information in the popup. You can see a demo on the right of your screen.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop22_861mgf.png)
Loop interval: The frequency or duration at which the countdown updates or refreshes. For example, if the countdown is set to 2 days, and the loop interval time is 18 hours, the countdown will update every second, showing the remaining time as it counts down from 2 days 18 hrs 00 mins 00 secs to 2 days 17 hrs 59 mins 59, and so on until it reaches 00:00.
![](https://storage.crisp.chat/users/helpdesk/website/190039ccb2373600/pop23_y8zmwv.png)
Noted that: The customers always see your loop interval set up whenever they access your store. Like the picture above, they will see 2 days 17 hours 59 mins 59 secs whenever they trigger something.
Updated on: 18/09/2023
Thank you!